About Us
Coaching for Champions!
Revolutionizing Customer Experience: The Answer's Human-Centric Approach
At The Answer, we believe that even as digital experiences become more prevalent, the key to customer satisfaction remains in human connection. In a world where automation and simplification are the norm, the value of genuine human interaction is more critical than ever. Our goal is to aid small businesses in thriving by providing a more personable customer experience that leads to greater satisfaction rates, quicker resolution times, and improved revenue.
Mission.
Bring clarity to the priorities, strategies and opportunities within businesses or roles to help them achieve the exceptional results they desire.
Vision
We strive to enable our clients to have clear direction, focus and achieve success in all the areas of their business.
Meet Our Founder
Laurence Martin
Founder
“I have two passions in life, people and math. It turns out, when it comes to building call centers, it’s a winning combination! “
Laurence Martin
Founder
“I have two passions in life, people and math. It turns out, when it comes to building call centers, it’s a winning combination! “
Barbara Cooper
Founder / CEO
Barbara is an award winning coach who has helped over 25+ businesses start and flourish online. She loves interacting and making friends.
Jason Ester
Founder / CEO
Graduating from one of the top universities and an expert in helping IT businesses grow, Jason has been a friend and guide to many budding entrepreneurs.